HD 360 Fly uploading flat video to fb


#1

When I upload 360 Vids to Facebook or save to phone it is flat, not in 360. It has worked before but now it doesn’t. Please help :neutral_face:


#2

@Pedro32, we sent you an email with some follow-up questions so that we can provide more personalized support with this issue.


#3

I haven’t responded to the email and can’t find it now but you asked me the steps I am taking to post the Vid. From the 360 fly app I press the upload symbol in the bottom right hand corner of the vid. I then press the Facebook app icon and wait for it to upload. When I play the vid after the upload it is a flat picture not 360.