Camera won't take pictures


Hi iv hardly ever used my 360fly 4K and I’m on holiday atm and iv only had problems with it!
The latest problem now is it recognizes my iPhone on my app I can see the camera through the phone on the app then you go to push record and it won’t record, just says camera failed to start recording…
I have no idea why it says I have no videos/photos in my 360 foulder… iv tried to factory reset 2 times and still comes up with saying the same thing


Please email us at, and let us know in what country you are currently located.


I’m in tahiti atm, why does it matter where I am on holidays?


This is the same problem I have. Would like some tech support, but so far have not been able to communicate.

I am not in Tahiti… that sounds nice… but I am in Texas.