Camera won't take pictures


#1

Hi iv hardly ever used my 360fly 4K and I’m on holiday atm and iv only had problems with it!
The latest problem now is it recognizes my iPhone on my app I can see the camera through the phone on the app then you go to push record and it won’t record, just says camera failed to start recording…
I have no idea why it says I have no videos/photos in my 360 foulder… iv tried to factory reset 2 times and still comes up with saying the same thing


#2

Please email us at support@360fly.com, and let us know in what country you are currently located.


#3

I’m in tahiti atm, why does it matter where I am on holidays?


#4

This is the same problem I have. Would like some tech support, but so far have not been able to communicate.

I am not in Tahiti… that sounds nice… but I am in Texas.