360fly Support (lack of....)

#1

Who else is finding their support non existent?

DO NOT PURCHASE THIS CAMERA IF YOU THINK YOU IT COMES WITH SUPPORT!
I have been trying to contact support to purchase/source a replacement lens since October 2018. I have had replies only to be passed on somewhere else, as the Australian support has shutdown - isn’t a good sign. Still waiting…

You spend all this money on good equipment, only to find out the support is completely shit and non-existent! My camera has been out of action for over 6 months, I might as well throw it out! I should have gone with a GoPro, at least their support exists! Then even have contact number and you can talk to a human!
https://gopro.com/help/ContactUs?
Does anyone want to buy a used fly360 4k with a scratched lens? otherwise I’m going to see how tough it really is and crush it…

#2

so true… do not buy them