I get this message every time I try to launch the app on my Nexus 6P. using Android 7.1.1, app is 1.8.9. Anyone else get this?
Can you send me a screenshot of the message?
What are you doing when you get this message? Can you try uninstalling the app and reinstalling.
I am just clicking the icon to launch the app. If I uninstall and then
reinstall it launches the first time only, the second time I get this
message. I found if I turn off wifi it will launch, but it fails later on.
Thanks, I have the engineer looking into it.
I’m having a similar issue with a Motorola Turbo. Got the camera as a gift and while it does work as a stand alone camera, the cool stuff happens with the phone app. Why is it crashing? I’ve already emailed support but it’s only been 4 days so I’m hoping that they have found the problem.