360fly Facebook Live Streaming


#41

@Investwax, you absolutely can. First, please familiarize yourself with the Facebook Live instructions at this link - https://360fly.zendesk.com/hc/en-us/articles/115007467947-360-Live-Streaming-with-Facebook

When you go through that process, you will have the option to select a managed Facebook page when you get to the screen below:


#42

This is great information, but it is not actually broadcasting live on the designated Facebook page. I’ve checked all the settings but it is not streaming live on Facebook. Can you advise?

Best,

Jon


#43

@Investwax, please send an email to support@360fly.com, and we will figure out what’s going wrong.


#44

Actually, it’s working. Thank you!


#45

Hi there, I’m looking to livestream footage from a moving car to Facebook.

I have no problem recording footage to the inbuilt SD card, however when I try to livestream it does not seem to save a copy of the video locally on the SD - is that right? Is there any way to enable this, or to request this as a feature?

Secondly I have trouble getting the livestream to last more than 2-4 minutes at a time. I’m not sure if this is a limitation of the stream, or whether the connection is being interrupted. Is there any way to check a log or diagnostics file?

Are there any suggestions as to how I may be able to get a robust setup for livestreaming from a moving vehicle? At the moment I am just using my 360fly4k connected to my Android phone, and having to be careful about not exiting the app screen whilst broadcasting - it’s not ideal!

Thanks


#46

Following on from the above - the app seems to crash about 4-5 minutes into a livestream, which results in nothing appearing on facebook


#47

@rajiggyfizzle, due to the nature of how the live stream works, your 360fly is unable to save the stream to the SD card. It is new, complicated technology, and involves many moving parts.

As for the app crashing, make sure that your 360fly is not on the charging base and that you have the WiFi frequency set to 2.4 GHz instead of 5.0 GHz - https://360fly.zendesk.com/hc/en-us/articles/218891178-Troubleshooting-your-Wi-Fi-connection-on-your-360fly-4K

Please note that the live streaming has only been tested on the Android devices on our officially supported list - https://360fly.zendesk.com/hc/en-us/articles/216570208-Compatible-Android-devices


#48

thanks I will try both of those - and is it still the case that the app needs to be ‘on-screen’ when broadcasting? ie. if the phone screen times out, or is locked, will that terminate the stream?

Thanks


#49

@rajiggyfizzle, if the phone screen is locked or times out, it will terminate the stream.